๐ Welcome to an exciting journey into the world of ServiceNow Process Automation Designer! ๐ค
๐ฅ Video Overview:
Discover the ins and outs of ServiceNow’s Process Automation Designer as we delve into its use of Flow Designer concepts and Playbooks to craft a tailored design interface for Process Owners.
๐ Demo Highlights:
Explore the seamless addition of activities to the incident process, enhancing the service desk experience for agents and delivering a consistent, user-friendly encounter for callers. Learn how to incorporate various actions such as instructions and record creation, providing a comprehensive guide on process automation for both process owners and service agents.
๐ก Key Insights:
Unlock the power of ServiceNow Process Automation Designer, empowering process owners to author cross-enterprise workflows and forge a unified, streamlined process. Witness how the tool allows you to offer end users a simplified, task-oriented perspective of your processes.
๐ Benefits of ServiceNowยฎ Process Automation Designer:
*Seamlessly author cross-enterprise workflows for enhanced efficiency.
*Simplify the user experience with a task-oriented view of processes.
Plugins:
Process Automation Designer for App Engine (com.glide.pad.license)
Playbook Experience (com.glide.playbook_experience.config)
**Make sure to check if they need updating even if already installed
๐ Learn More:
https://docs.servicenow.com/bundle/vancouver-build-workflows/page/administer/process-automation-designer/concept/getting-started-process-automation.html https://docs.servicenow.com/bundle/vancouver-build-workflows/page/administer/process-automation-designer/concept/process-automation-designer-architecture-overview.html https://docs.servicenow.com/bundle/vancouver-build-workflows/page/administer/process-automation-designer/concept/process-automation-designer.html